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It seemed like we had issues every time we turned around and it got old having to keep going to the front desk to have them fix their problem. The line is a bit long so be prepared to stand but that can be expected with a resort. Or second "upgraded" room is loud from people and mechanical things and warm them cold them warm then cold. Don't be discouraged because it is not "on" the strip. The options for food and restaurants a little Limited would have been nice to have some faster more casual dining. Easy access to monorail. Some of the concierge staff could use some customer service training.{/INSERTKEYS}{/PARAGRAPH} But what it didn't have was drinking glasses of any kind. The casino is not to big but has a little bit of everything. Don't believe all the bad reviews. Big Casino concierge desk was very friendly everyone at the booth great employees. Seen many people complain about the buffet food quality but i can assure you its good stuff. I will being staying here again if I have my say next time I visit. Only issues were there was no ice bucket in our room, so we had to go downstairs to ask for one, and they gave us some cheesy white plastic bucket, and the vent fan didn't work in the bathroom. Clean public areas, plenty of food options, beautiful crystal chandeliers adorn the lobby and casino floor. Ashley Kejsar 2年 前 — Google 5 First room we got had some issues but Brady, a manager, made things better. The staff is generally decent. Although it's not the best location if you want to be near The Strip. Room was nice and clean and stayed cool during my stay. Don't get me wrong I'd probably stay here again. Only issue i had was housekeeping came in and cleaned my room even though i had the do not disturb sign on my door and called them to cancel all services when i arrived. Once I was inside, the hotel is clearly kept up. I would stay here again in a heartbeat. You can take the monorail all the way to the MGM and your on the strip within minutes. Having the Monorail just outside the front lobby was great for getting around during our stay. The rooms are fairly large. George Schwartz 2年 前 — Google 7 The Westgate is a well situated Resort right next to the monorail that runs up and down Las Vegas. I found that kind of odd. The parking covered nearby was easy accessible and a little bit of a walk from the car but not bad as a shops and kiosk along the way we're kind of fun to view and enjoyed their eye candy. We had a great time at the swimming pool So bring your bathing suit and find some time to visit because it will definitely add a nice element to your trip. I would recommend taking the central tower elevators to your room as you will definitely be able to catch one much faster. As a customer service manager, that's quite suspicious. {PARAGRAPH}{INSERTKEYS}Hotel was well thought-out lots of space for the competition monorail that quickly could get you around the area. Donna Recktenwalt 2年 前 — Google 6 Staff was very friendly and helpful. The room itself is very comfortable large with just about everything you'd want including a refrigerator. The general decor is about 10 years out of date. I had mountains of bacon for breakfast!!! Ashley Mills 2年 前 — Google 5 Housekeeping didn't come until about 7pm, bottled water is really pricey. I would only recommend staying here if you are going to a convention. I met an old friend down there and have some great conversation and enjoyed pulling a few Handles in a peaceful atmosphere. Other than that I gave the hotel for stars and it is well worth it. Its something like "everyone here is treated like a high roller". It was a limited-time offer through the end of June. Mars Mercury 2年 前 — Google 7 Went inside to get a free players card which allowed me access to the spa the gym the pools Etc. I would've rated it a 1 star but Brady helped us out the one night and I'm giving him 2 stars. The Sports book is really nice with all the big screens. It could use a few updates with respect to the decor and design. Oh, and I almost forgot, there is a wedding chapel on site. The staff is generally very helpful, but some of their motives are off. Free brunch was nice but I'm not sure it's enough to get me to stay again. That's definitely not true. Also, the breakfast buffet is AWESOME!!! D Petticolas 2年 前 — Google 6 Nothing particularly exceptional about the facility. However, it is still nice and at a great price. Didn't like the built in turn off timer on the TV. Our next vacation will include a weeks stay in a five-star room in this hotel which is more like a small apartment with two bedrooms and all of the amenities necessary to make your stay even more enjoyable. Jason Scott 2年 前 — Google 7 Overall, we enjoyed our stay at this hotel… We actually went to the presentation on becoming an owner and decided to take a vantage of what we thought was a great offer. I just want to enjoy our trip not have to keep running down for broken things and buffet tickets that don't work amongst other things. The pool was a lot of fun there's a lot of energy and it was very clean. Could use a little updating in some areas. Carlos Garcia 2年 前 — Google 10 This is an older property. Nothing inherently wrong with the accommodations. Second one was nice but still some minor issues and way louder and warmer. Our first room was super quiet but very warm. The rooms are a good size we have a king size bed and my only complaint would be that the pillows are too fluffy I would like to see them work on the speed of their elevators which seemed a little slow for a hotel that is this full. Edited to 5 stars because I sincerely appreciate that they responded, and are taking the time to check their reviews. The restaurants are pretty good easy to get to on the staff at the restaurant is very nice. I just didn't like how their slogan is misleading.. Joshua Wright 2年 前 — Google 8 The service here was fantastic and the staff were really nice. The hotel has a monorail stop directly in front of it making it really easy to get to the strip and through the link to the bus routes to downtown. Room was really nice, staff was friendly. Tony Suarez 2年 前 — Google 8 This is the hotel where Elvis lived some of the final days of his life. As with everything in Vegas is a little more expensive. I would have given it five Stars if there was actually a good place to get breakfast inside the building. Atmosphere in the pool was fun. Walkways to the hotel and casino little small but only because of the sheer number of people attending the event. It's a large Resort with ample room for events. Will definitely stay here again. Would love a blow dryer in the room. The rooms have been updated recently and they're very comfortable. I am here for the APA World Championship pool tournament and as far as I can tell it is going off flawlessly. I was heavily disappointed to find that their breakfast area was all pastries and finger foods. It's close to the convention center which was very convenient. I stopped at the guest services desk only to be pushed for a timeshare rather than being helped on the question I needed help with. Brandon Meiklejohn 2年 前 — Google 7 Not a bad hotel. There are much better hotels if you are here for a vacation. Nothing to really fill you up for a long day. I knew it was a facility with long standing tradition going back to the golden days of Vegas but with the large black and yellow block lettering signage it almost ruined my appetite before I could even enjoy the atmosphere. The staff have been extremely helpful with all of our Resort needs. Domonick Bohoy 2年 前 — Google 10 Nice place! Oh also as I'm writing this I can hear our neighbors and the people walking down the hallway. Other than that the place is nothing short of awesome! I'd want to know more about the various negative experiences, to understand what should be continued and what might require review and potential changes. Staying in the north tower is a better parking option becomes the parking garage is directly across from the tower. Overall, we enjoyed our stay there. Spend a little extra and stay at a little nicer place. Dealers are personable and special shout out to Little Debbie the BOSS!!! No problems at all there. Their fitness center was very diverse and have everything that you need to do a good workout routine before putting all those calories back on with all the good desserts they had in their Lobby haha.